SeaQuest Terms & Conditions
Weather & Sea Conditions
Routes vary according to weather and tide conditions.
Trips are subject to weather and sea conditions and are planned with prior consultation to weather and sea forecasts. In the interest of safety and enjoyment we will cancel should conditions be unsuitable. Wind strength and swell height are predominantly the determining factors in making a decision. Trips will still run in rain and fog.
Cancellation & refund policy
In the event of a trip cancellation due to poor weather or insufficient numbers a full refund will be issued.
We will endeavour to give as much notice as possible, however, occasionally, short notice cancellations are unavoidable.
Should you wish to cancel your booking a full refund will be issued provided we receive a minimum 24 hours notice. If you give less than 24 hours notice we reserve the right not to refund unless we are able to re-sell your seats.
Departure times & late arrivals
In the event of late arrivals we reserve the right to maintain our advertised departure time and leave without you. In this event we reserve the right not to issue a refund.
Children must be accompanied by an appropriate adult.
We cannot guarantee sightings of any particular wildlife species - no two trips are the same.
Personal effects (including cameras, mobile phones and other personal belongings) are carried at your own risk.